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Empathic Design: Center Your Library with Empathy, Compassion, and Purpose

February 16 @ 2:00 pm - 3:00 pm


RRLC is offering up to 15 seats at the upcoming LibraryWorks webinar, LibraryWorks Webinar: Empathic Design: Center Your Library with Empathy, Compassion, and Purpose

Empathic design, often referred to as empathetic design, takes a user-centered approach with empathy and compassion towards your user. Through observation and listening, empathic design calls libraries to analyze and apply what users need with empathy and purpose. Through visualization and creativity, you will develop knowledge and skills to identify critical needs of your library. Counter to individualistic ideals and gratifications, you will learn the importance of seeing the library through the eyes of others with compassion and grace, putting aside preconceived notions to establish a library that seeks solutions to the problems of the people they serve.

From this webinar, you will:
• Learn empathy skills and translate it to empathic design.
• Find deeper meaning to people’s needs through observation and motivations.
• Discover and identify behavior to influence problems and solutions.
• Develop creativity and practical application in empathic design.

Presenter: Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.

RRLC is sponsoring a limited number of seats to this webinar for RRLC members. It is free for you to attend, but space is limited!

Registration closes on February 10 at 12 pm or when all seats are filled. If the program reaches capacity and you would like to join the waitlist, please email Tina Broomfield.

You will be sent a link to the webinar within 24 hours of the start time.

If you have any questions, please contact Tina Broomfield.

RRLC Member Ticket

16 Going
Currently full
RSVP Closed


February 16
2:00 pm - 3:00 pm


Zoom Webinar

Visit our Policies Page for information on our Code of Conduct, Registration Policies and requesting interpreter services.