This column will provide guidance from experienced directors and is a place where you can ask real or difficult questions. You can expect tips, advice, best practices, and tough love in this column. This is not a column for legal or human resources questions – those are better suited to Ask the Lawyer. But if you have a question that needs a thoughtful answer from the perspective of someone who has been through it before, this is the place for you. We welcome questions from all types of libraries and any of our member organizations, and we hope to feature other columnists who have specific expertise to share based on the questions that we receive.
If you are an experienced director or leader with specific expertise you are willing to share, send a message to Laura Osterhout with your interest.
SUBMIT A QUESTION HERE
Managing with Empathy Question
return to Ask a Director Column home page Question: I’ve been hired as a director at a library where the previous manager broke the staff’s trust. How do fix this situation? Answer: By John Cohen, Director of the Ogden Farmers’ Library “Being trustworthy requires: Doing the right thing. And doing things right.” – Don Peppers It’s a situation that anyone entering a new environment dreads: what happened before, and how will it affect what I need to do? Hopefully, all will be well. The previous supervisor will have set you up for great success interacting with a great staff, and…
Grey Hair Question
return to Ask a Director Column home page Question: I am a middle-aged library director, and I am tired of the time and expense it takes to color my hair, but I’m afraid that going grey will change how seriously people take me and could have a damaging effect on my career and the library I run. Am I overthinking this? Answer: By Adrienne Pettinelli, Director of the Henrietta Public Library I recently saw Nikole Hannah-Jones (age 46) speak at RIT, and she said something that made me want to stand and roar my agreement. Google tells me she says…