Crisis management is a process, not an event.

It is an ongoing, systematic, and disciplined process that an organization should follow to help identify vulnerabilities, prevent crises from occurring, plan for those most likely to occur, communicate effectively during and after a crisis, monitor and evaluate the situation, and make adjustments as necessary.

It is no longer a question of whether a crisis will happen, but rather when, which type, and how it will occur. Managers and employees need to think about the unthinkable in order to protect their organizations. The better an organization can anticipate areas of vulnerability, or possible crises the better it can prepare to manage them.

Join us for an interactive workshop, where attendees will begin to develop a roadmap for their library or organization’s crisis management and recovery process!

This interactive workshop will cover:

• Characteristics and elements of a crisis
• Creating a crisis response team
• Anticipating areas of vulnerability or possible crises
• How to identify and group the wide range of crises an organization may encounter
• Designing procedures for responding to crisis
• Planning for crisis recovery

Presenter: Nellie Brown is the Director of Workplace Health and Safety Programs for the Worker Institute at Cornell University’s School of Industrial and Labor Relations. A certified industrial hygienist, biologist and chemist, Nellie earned a master’s degree in a multidisciplinary program in natural sciences and applied science from the State University of New York College at Buffalo.

Free to RRLC & ESLN Members.

All attendees will receive a certificate of attendance for 3 hours of CE credit.

This is an in-person event; registration is required and the event will not be recorded.

We are committed to offering inclusive, diverse, and equitable services to all of our members. To request specific accommodations, please contact RRLC at least five business days ahead of the program you’d like accommodations for.

RRLC Registration & Program Attendance Policies

If you have any questions, please contact Tina Broomfield.