Upcoming Events

What is excellent customer service in a library? How do you create a positive experience for your patrons? Whether you are new to customer service or just brushing up those skills, this interactive session will help you develop exceptional customer service skills that create an effective, efficient, and inclusive experience for all patrons.  Session topics […]

Join DHPSNY Program Manager, Amanda Murray, to learn how the identification of photographic processes can impact preservation decisions for collections. Participants will leave this workshop with the skills and tools needed to determine the preservation needs of specific types and formats of photographs. Time will be dedicated to practicing identification and handling skills. Presenter: Amanda […]

Registration opens October 2nd at 12pm RRLC is sponsoring 25 seats to the webinar for RRLC members. It is free for you to attend, but space is limited! Considerable research shows that those with more joy, laughter, and well-being in their life are more resilient, productive and effective at work, and they live more fulfilling […]

REGISTER HERE This series of six 90-minute panel discussions will feature academic library leaders from across New York State discussing various topics relevant to new and emerging leaders. Panelists represent a wide variety of academic institutions and provide a diverse set of experiences. As part of each session, participants will have opportunities to network with […]

REGISTER HERE Tired of dull, uninspiring library reports? Ready to turn your data into something that grabs attention? Join us for "Reports Reimagined: Using Infographics to Showcase Library Data" and discover how to transform your statistics into visually appealing, informative infographics. This session will cover essential design principles, easy-to-use tools, and creative tips to help […]

This class has been cancelled. Please email cbroomfield@rrlc.org with any questions. In 2020-2021, the Asian Pacific American Librarians Association (APALA) created a comprehensive rubric for evaluating AAPI representation in youth literature, guided by the Council on Interracial Books for Children’s “Ten Quick Ways to Analyze Children’s Books for Sexism and Racism.” Their goal is to […]

REGISTER HERE Libraries, museums, and other cultural organizations face many of the usual legal risks of conducting business: employment-related claims, defamation and other “personal injury” claims, and claims related to actions taken by corporate officers (both directors, and trustees).  They also face unique risks related to their missions to serve the public. Because of these […]

REGISTER HERE Libraries in New York State come in all shapes and sizes. A small library typically does not have a dedicated human resources professional, and it has to work with limited resources to address any personnel concerns or requests. This can lead to confusion or workplace tension, if something like an accommodation request is […]

RRLC is sponsoring 20 seats to the webinar, “Doing What Matters: Values in the Library”,  for RRLC members. It is free for you to attend, but space is limited! Our values are the lens through which we interpret the world. They are the principles that guide our thoughts, actions, and behaviors. When we consciously and […]

REGISTER HERE This is the first event in our 4-part “Ask the HR Expert” series! This session will cover: A roundup of employment-related laws going into effect in 2025, with a focus on how they will impact libraries and other 3R-member institutions. Provided written materials: template language to implement them in the library or cultural […]

REGISTER HERE Generative AI is transforming the library profession, unlocking new opportunities for accessibility, content creation, and operational efficiency. Yet, this technological shift also introduces complex ethical challenges that resist simple solutions. Intellectual property disputes, the environmental toll of AI, transparency, and equity concerns require librarians to move beyond instinctive reactions and engage with these […]