Registration opens August 9th at 12pm.

RRLC is offering up to 15 seats at the upcoming LibraryWorks webinar, “Passive Aggressive Behavior: Sources and Solutions for your Library”.

Passive aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment and low morale. What causes it? And how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive aggressive behavior, with particular tips for librarians. It will also explore the causes of passive aggressive behavior, the benefits of anger, gender biases around anger and more.

This webinar will discuss:
– What causes passive aggressive behavior?
– The psychology and utility of anger
– How to handle passive aggressive behavior from colleagues, supervisors, and patrons
– How to identify enabling behavior

Presenter: Carrie Rogers-Whitehead worked in public libraries for about a decade and started the first autism-friendly library program in her state. She left her library position to start a mission-based company, Digital Respons-Ability, that teaches digital citizenship to tens of thousands of parents, students, and educators across the world. Carrie regularly writes, speaks and researches on digital citizenship and education. Carrie is the author of several academic books, including “Serving Teens and Adults on the Autism Spectrum: A Guide for Librarians.” Carrie continues to write for and train librarians and works with neurodiverse students.