—  Define Emotional Intelligence (EI) and the significance of the four domains of self-awareness, self-management, social awareness, and relationship management
—  Discover personal EI strengths and development areas to address
—  Develop EI skills for an optimistic outlook and improved relationships
—  Use case studies for real work application and enhancement of skills in challenging situations

This session combines presentation with highly interactive activities. Participants will build knowledge and skills which can be immediately applied for meaningful enhancements in the library or cultural heritage workplace.

Presenter: Elaine Ellis, Senior Learning Consultant

Free to RRLC & ESLN Members.

All attendees will receive a certificate of attendance for 3 hours of CE credit.

This is an in-person event; registration is required and the event will not be recorded.

We are committed to offering inclusive, diverse, and equitable services to all of our members. To request specific accommodations, please contact RRLC at least five business days ahead of the program you’d like accommodations for.

RRLC Registration & Program Attendance Policies

If you have any questions, please contact Tina Broomfield. If the class reaches capacity and you are still interested in attending, please reach out to join the waiting list.