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Using VA Video Connect in the Library: What You Need To Know!

September 22 @ 12:00 pm - 1:00 pm


Libraries play many important roles in their communities, but none as important today in helping people access the healthcare and health information they need, especially with telehealth needs of those who lack internet, devices, and or the digital skills to obtain health services and health information. The Veterans’ Affairs Office has created a service to assist veterans and their families with telehealth services called VA Video Connect. This webinar will show library staff how to assist and help Veterans learn to use VA Video Connect App to video conference with their providers.


  • Overview of how VA Video Connect works
  • What does a Veteran need to participate
  • How to setup a device, (Apple/ Android/ Tablet)
  • Ways to test a device is properly setup
  • What Veterans and their families can expect in an actual appointment
  • Common troubleshooting
  • Help numbers

Speaker: Paul Galantowicz, Facility Telehealth Coordinator, VHAWNY Healthcare System, has been with the VHAWNY Healthcare System for 40 years, starting in Nuclear Medicine doing Patient Care Imaging. He managed the first Positron Emission Tomography Center in WNY, a joint project between the University of Buffalo and VHAWNY Healthcare System, collaborating on research projects, and after FDA approval providing clinical imaging patient care for Brain, Heart, and Oncology applications. He has presented at National Meetings and has been credited for his contributions in journal publications on Nuclear Medicine and Positron Emission Tomography. In 2011 he became the Facility Telehealth Coordinator for VHAWNY Healthcare system and is responsible for the site’s program.

Free to RRLC ESLN Members. Registration is required.

Please note that this webinar will be recorded, and the recording will be sent to all registrants regardless of attendance. However, you must attend live to receive a certificate.

All live attendees will receive a certificate of attendance for an hour of CE or CTLE credit.

Live transcription and closed captioning will be provided.

We are committed to offering inclusive, diverse, and equitable services to all of our members. To request specific accommodations, please contact Caitlin Kenney (ckenney@wnylrc.org) at least five business days ahead of the event.



September 22
12:00 pm - 1:00 pm


Zoom Webinar

Visit our Policies Page for information on our Code of Conduct, Registration Policies and requesting interpreter services.